Executive Insight: 2024 and the Reevaluation of Return-to-Office Policies, According to Industry Forecasts

As 2024 emerges, a pivotal shift in workplace dynamics is becoming clear. The latest insights from the 2024 Flex Report reveal a rethinking of Return-to-Office mandates among executives, spotlighting the growing emphasis on flexibility and performance
Picture of Elizabeth Jenkins-Smalley

Elizabeth Jenkins-Smalley

Editor In Chief at The Executive Magazine

As organisations continue to navigate post-pandemic norms, the 2024 Flex Report by software firm Scoop surfaces compelling insights into the future of workplace flexibility. A notable forecast from industry veteran Annie Dean, head of Team Anywhere at Atlassian, suggests a pivotal shift in executive attitudes towards mandated in-office days. Dean predicts, “By the end of 2024, executives will be compelled to acknowledge that Return-to-Office (RTO) mandates have not enhanced productivity.”

The discourse on workplace flexibility has long championed adaptability, with employees demonstrating their preference through increased remote work. Robert Sadow, CEO and co-founder of Scoop, delineates a divide in RTO mandates between small and large corporations. He observes that smaller entities, typically those with fewer than 500 employees, tend to offer more choice, contrasting starkly with larger firms, particularly those exceeding 25,000 employees, who are more inclined to enforce mandates.

Supporting this dialogue, a recent Atlassian survey of Fortune 500 executives underscores a continued struggle with productivity, a concern for the majority despite their insistence on in-office attendance. Remarkably, only a third of these leaders perceive a positive correlation between mandated office presence and productivity. The forthcoming year, as Dean asserts, will pivot focus from the locus of work to the methodology and culture surrounding task execution.

Cara Allamano, heading people operations at Lattice, echoes this sentiment. She emphasises that RTO mandates are far from a panacea for productivity and engagement concerns. In a time marked by economic and workforce uncertainties, leaders are advised to reassess their approach to performance and engagement comprehensively, allowing their RTO policies to be a derivative of these strategic considerations.

Dean and Allamano both highlight that the future of work is less about the physical space and more about fostering flexibility, technology adoption, and efficient operational processes. They posit that companies prioritising such an environment will not only enhance their operational efficiency but will also emerge as preferred employers.

Conclusively, the report reflects a growing recognition among executives of the need for a more nuanced approach to workplace mandates. While not predicting the absolute abandonment of RTO policies in 2024, Sadow anticipates a more refined application, offering teams the discretion to determine the most effective utilisation of in-office time. As the corporate world continues to evolve, the focus is clear: flexibility, efficiency, and a deep understanding of business needs will be at the forefront of shaping the future of work.

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