Jean-Eudes Fauville serves as Head of Partnerships & Business Development at GlobeAir, Europe’s leading and award-winning private jet operator. With over 15 years of industry experience, he directs strategic initiatives that have transformed how business professionals access premium aviation services across the continent. His leadership encompasses developing innovative partnerships, including GlobeAir’s exciting new collaboration with The Executive Magazine, enhancing the customer journey, and positioning GlobeAir’s comprehensive travel solutions from instant booking capabilities to bespoke concierge services to meet the evolving needs of discerning travellers.

His strategic approach has been instrumental in expanding the company’s network to 984 European destinations whilst maintaining the 24/7 responsiveness and service excellence that define the organisation’s reputation amongst business leaders, celebrities, and professional athletes.

GlobeAir has built an impressive network of 984 destinations across Europe over 15 years, establishing itself as the continent’s leading private jet operator. As Head of Partnerships & Business Development, what innovative approaches have you pioneered to make premium private aviation accessible to a wider audience of business professionals whilst maintaining the exceptional service standards you’re renowned for?

“As you mentioned, it is truly impressive, even after so many years, I’m still amazed by how many places we connect every single day. With more than 15,000 flights per year across 984 airports, GlobeAir enables business professionals and families to travel efficiently from virtually anywhere to everywhere.

“Our industry is evolving quickly, driven by growing demand and by the decline in quality and efficiency within commercial aviation. My focus in Partnerships and Business Development is to ensure we continue to innovate, bring fresh ideas, and communicate our mission clearly, not only to our clients and partners, but also to those who have never experienced private aviation.Our sector is often perceived as exclusive or secretive. There is a difference, however, between privacy and invisibility.

“Clients value discretion, of course, but that doesn’t mean we shouldn’t share our story. Through innovation, creative collaborations, and transparent communication, we’ve made private jet travel more approachable without ever compromising the personalised service and reliability that define GlobeAir.

“Many people are surprised to learn that a one-hour private flight starts at around €5,000 for up to four passengers, comparable to four business-class tickets when shared. And with our “empty leg” opportunities, entire aircraft can sometimes be booked for around €1,000, making private aviation accessible to an even wider audience. By combining accessibility with uncompromised service, we’ve shown that private jet travel can be both aspirational and attainable.”

The company’s zero liquids-restriction policy and 15-minute boarding procedure represent a significant advancement over commercial aviation. Could you share the thinking behind these innovations and how they demonstrate GlobeAir’s understanding of what today’s successful business leaders truly need from their travel experience?

“When we looked at what our clients truly value, one thing became clear: they want to save time and maximise efficiency while enjoying privacy and comfort. Our industry is inherently customer-centric, but at GlobeAir we take it a step further, every detail is designed to make travel seamless and stress-free.

“Our zero-liquid restriction policy and 15-minute boarding process were created with that philosophy in mind. We want passengers to feel as comfortable as at home, free to bring personal items, cosmetics or even pets, always within regulations.

“When they arrive, the aircraft and pilots are ready for immediate departure. No queues, no waiting, no wasted hours. And if a client needs more time, our operations team simply adapts the schedule that revolves around them.These may seem like small and granted details, but together they reflect a deep understanding of what today’s business leaders expect: flexibility, discretion and absolute control over their time.”

Your all-in-one travel solution, seamlessly integrating jet charters, helicopter transfers, restaurant bookings, and event access sets a new benchmark for premium travel services. What inspired this holistic approach, and how has it strengthened your relationships with clients who expect excellence across every touchpoint?

“This approach truly evolved from the trust and closeness we’ve built with our frequent flyers. Over time, many of them came to us with requests well beyond flight bookings: access to sold-out events, last-minute restaurant reservations, exclusive hotel suites, luxury items, private meet-and-greets with artists or athletes, or special experiences for their families. Because we know their preferences so well, expanding our services became a natural extension of what we do.

“It also reflects our innovation strategy. We aim to create money-can’t-buy moments, journeys even the most well-travelled clients haven’t lived yet. I like to think that most of them have seen everything and been everywhere, so our ambition is to surprise them with something truly unique. They dream of something, and we make it happen.

“With a single WhatsApp message, clients can have everything organised within minutes, from helicopter or car transfers to Mediterranean yacht charters or VIP access at sold-out events. Thanks to our trusted, carefully selected partners and 18 years of expertise, we can say “yes” to the vast majority of requests, and we are proud to be leading this extended-experience field in private aviation.

“This level of care has naturally deepened our relationships. Clients know they can rely on us not only to fly them, but to elevate every aspect of their lifestyle. Our partners, from Jacob & Co., Sunreef Yachts and Taittinger to La Réserve Hotels, Blade and longevity clinics such as Nescens to name only a few, reflect the same quality and excellence as our flights.”

The instant booking promise is remarkable: dedicated travel agents responding within 15 minutes across telephone, email, WhatsApp, WeChat, and social media, available 24/7. What does it take to build and lead a team capable of delivering this level of responsiveness, and how has this commitment to accessibility shaped your growth?

“Accessibility is key in aviation; being available 24/7, 365 days a year is non-negotiable. Delivering on our instant-booking promise requires a passionate team able to respond to each request individually, consistently, and across every channel in less than 10 minutes. Bookings are often spontaneous, and if we don’t answer within minutes, the opportunity can be lost.

“We’ve built a team of 160 employees from 36 nationalities, offering a truly tailored service. Some focus on social media, others on email, and many on WhatsApp, which represents 90% of our business. To match our clients’ pace, our digital and IT teams developed in-house tools that allow us to operate seamlessly across all channels.

“This commitment to accessibility has been central to our growth. By delivering fast, reliable and personal service, we’ve strengthened trust, increased satisfaction and established GlobeAir as a benchmark for responsiveness in private aviation.”

You’re at the forefront of transforming private aviation from an exclusive luxury into a more democratised premium service. What exciting opportunities has this evolution created for GlobeAir, and how are you positioning the company to lead this market transformation across Europe?

“While private aviation is often perceived as a luxury, our data shows that most flights are simply efficient point-to-point travel, a “flying taxi”. For business travellers, a private jet is a working tool, not an indulgence. Of course, some leisure flights include luxurious elements, but on a daily basis, clients value speed, flexibility and reliability above all.

“By communicating the real purpose of private aviation, efficiency, productivity and convenience, we have unlocked new opportunities. We can reach a broader audience, expand our network, and introduce new services that simplify their journey. With our extensive European network, instant booking and personalised service, GlobeAir is leading this transformation and setting the standard for accessible, premium private aviation.”

Influencer marketing and authentic digital storytelling have opened new channels for luxury services to connect with their audiences. How is GlobeAir harnessing these platforms to showcase the customer journey and educate professionals about the accessibility of private jet travel, and what creative approaches are you particularly excited about?

“For GlobeAir, social media and influencer marketing have been true game changers. We launched an in-house podcast with our CEO, Bernhard, where he demystifies aviation, answers common questions about private travel, and highlights opportunities such as empty leg flights. This approach has helped us become the number one private jet company worldwide on Instagram organically.

“At the same time, we value authentic stories. While we’ve worked with influencers, our focus today is on ambassadors who are real clients, artists, athletes and entrepreneurs. They share genuine journeys, give us feedback, and help educate other professionals. Ambassadors like Esteban Ocon, Sébastien Ogier and Luca Catarina bring a credibility no traditional campaign could replicate.

“For us, authentic storytelling always matters more than invented narratives. Real experiences engage, inspire, and educate professionals, helping them see private jet travel as both accessible and relevant.”

The partnership with The Executive Magazine is particularly significant, every issue will be placed exclusively aboard GlobeAir flights, reaching an exceptional readership of business leaders, celebrities, film stars, and professional athletes. What attracted you to this collaboration, and how do you envision this premium publication enhancing the travel experience for your distinguished passengers?

“Our passengers enjoy discovering stories about like-minded individuals,  leaders, innovators and high achievers who reflect their own mindset, values and ambitions. This is exactly why The Executive Magazine is such a natural fit for GlobeAir.

“What attracted us to this collaboration is the quality and depth of your editorial perspective. The Executive Magazine consistently highlights the personalities, ideas and cultural influences that resonate with our audience: entrepreneurship, leadership, lifestyle excellence and the journeys behind remarkable careers. Your publication speaks the same language as our passengers.”

The private aviation sector has evolved significantly in recent years, creating fresh opportunities for growth and innovation. What developments have been most rewarding for you professionally, and how has GlobeAir capitalised on them?

“For me, the most rewarding evolution in private aviation has been the shift toward truly individual experiences. I’ve always believed that flying privately should feel like a genuine invitation, warm, intuitive, and centred around the person rather than a standardised process.

“This shift has allowed us at GlobeAir to strengthen what truly defines us: the personal connection we build with every client. Many of them see us not just as an aviation provider, but as an everyday companion-concierge who makes their life easier.

“At the same time, GlobeAir has been able to capitalise on another major evolution in the industry: technology. We were among the first to embrace full digitalisation, live quotes, instant and updated empty-leg availability, crypto payments, and a fully digitalized booking process for those who want it. This combination of human connection and technological innovation is still rare in private aviation, and it’s where we excel.

“What fulfils me most is seeing how naturally this approach resonates. When clients tell us that flying with GlobeAir feels effortless, personal, and uniquely tailored, it confirms that we’re shaping the future of private aviation in the right way, where every journey becomes a meaningful experience created just for them.”