Powering The World of Work
At OneAdvanced, the business is organised around key vertical sectors, employing experts in their fields to create deep sector knowledge and tailor software portfolios to address the specific needs of its customers in sectors such as Education, Health, Wholesale & Logistics and Legal. Central to these offerings is the OneAdvanced Platform, a secure, scalable foundation delivering modern SaaS solutions that incorporate identity management, user experience, API management and secure, private AI to ensure consistency and reliability.
The platform enables organisations to stay ahead of the curve by providing secure and innovative solutions. With technological innovation at the core, OneAdvanced invests heavily in engineering capabilities to accelerate time-to-value, streamline workflows, and embrace AI-enabled development. This allows them to power a customers journey, from initial implementation to achieving long-term success.
Value drivers
Customer-Centric Approach: OneAdvanced places its customers at the centre of everything they do, emphasising long-term value and supporting clients at every stage of their journey.
Their ‘Customer for Life’ service experience– ensures a seamless, frictionless service across the entire customer lifecycle.
Technological Innovation: Significant investments in engineering and AI-driven solutions enable OneAdvanced to push the boundaries of technology, optimising product design for faster user adoption, better integration, and job-specific workflows.
They have just delivered the UK’s first secure AI service for organisations with UK data sovereignty.
Comprehensive Security: Robust cybersecurity measures are embedded across all services, ensuring businesses are shielded from threats while remaining compliant with data privacy regulations. OneAdvanced’s security practices protect not just data, but also the integrity of their relationships with customers, reinforcing trust and enhancing the customer-for-life experience.
Platform Technology
The OneAdvanced platform offers built-in security with policy enforcement and threat monitoring, streamlined API management for security and monitoring, and a cost-effective hybrid cloud infrastructure that’s reliable and scalable. With reusable platform services and a consistent UX, they ensure a seamless, secure interface with single sign-on and mobile access for usability across devices.
This unified approach of embedding technology in every aspect of the business reflects OneAdvanced’s commitment to bettering society by enabling businesses to thrive through innovation and security.
Customer Experience
OneAdvanced’s ‘Customer for Life’ service approach ensures that every step of the customer journey is optimised:
• Enrol: Implementation is streamlined with zero-day deployment and self-guided digital onboarding, delivering quick, impactful results that ensure faster ROI.
• Adopt: Automated, frictionless adoption through digital journeys and an AI-powered knowledge base supports easy, self-service engagement for customers.
• Support: On-demand support through tiered customer care packages, live chat, and AI agents ensure a personalised and responsive service.
• Enhance: Long-term value is fostered through expert services such as health checks, vision sessions, and ongoing reviews to ensure continued success.
Security and Compliance
OneAdvanced prioritises data security with robust measures across its platforms, including identity management with SSO and MFA, AI-driven threat detection, and compliance with standards like GDPR and ISO certifications. Leveraging Microsoft and Amazon frameworks, it ensures proactive monitoring, data protection, and seamless business continuity with disaster recovery plans and minimal recovery time objectives.
Future Outlook
OneAdvanced is poised for future growth, continuing to invest in its platform and services to better serve the evolving needs of customers.
OneAdvanced AI enables customers to leverage the analytical capabilities of AI to solve complex problems using their own organisational data in a private, secure way – giving complete visibility to monitor and control users thanks to the identity and security tooling in the platform itself.
From a data security and governance perspective, OneAdvanced AI is hosted in the UK offering complete UK data sovereignty, and is a closed, secure, encrypted service giving you the assurance that your data is completely private.
OneAdvanced AI offers:
- Retrieval-Augmented Generation using organisation specific documents and data to tailor responses from the LLM
- AI Assistants to automate tasks within our software workflows to free up time from admin-heavy tasks
- Agentic AI combines the power of the private LLM and AI systems – OneAdvanced AI can learn and make recommendations for better ways of working.
OneAdvanced’s mission is clear – to power the world of work. Their customer first approach, technological prowess and commitment to security make it a formidable player in the software industry, ensuring businesses are equipped for long-term success while contributing to a more secure, innovative, and sustainable world.