Mobile technology has reached an inflection point. Twenty-seven years after redefining luxury telecommunications, VERTU returns to Harrods with a device that fundamentally changes how we interact with mobile technology. Agent Q introduces the world’s first AI Agent Phone, a device that performs tasks autonomously rather than simply providing access to applications. Wrapped in immaculate crocodile leather and powered by specialised artificial intelligence agents, this represents a complete reimagining of what a mobile device can achieve. The future of mobile computing has arrived.
VERTU recognises that true progress lies not in higher specifications, but in redefining how technology serves its user. Unveiled at Harrods, Agent Q deploys autonomous AI agents that turn the smartphone from a passive portal into an active problem solver. Request a trip to Tokyo matching your New York standards with dinner at Ryugin, and it handles every step seamlessly. No apps. No friction. Just execution.
Intelligence that Anticipates
Agent Q’s defining quality is its use of AI agents rather than AI assistants. The difference is subtle in language but profound in experience. Where assistants wait for instruction, agents understand intent, plan complex tasks, and coordinate multiple services independently to deliver results.
VERTU has translated this desktop-level capability into a mobile form. The result is intelligence that works ahead of the user, anticipating their needs, managing multi-step processes across services, and delivering finished outcomes while its owner stays focused on what matters most.
VPS: Productivity Reimagined
The VERTU Productivity Suite delivers a breakthrough in mobile productivity. Dozens of specialised agents cover finance, legal affairs, health monitoring, investment analysis, and operational management. These sophisticated systems orchestrate complex workflows that traditionally require significant time and mental energy.
The Meeting Minutes Agent demonstrates this capability exceptionally. It records conversations, automatically generates project action items, extracts specific tasks assigned to participants, and proactively offers to arrange travel when detecting relevant discussion points. If Tokyo is mentioned for an upcoming launch, the agent asks whether to book flights and hotels according to established preferences, then handles everything seamlessly and syncs it to the calendar.
The system manages recruitment processes, conducts financial audits, performs legal research, and coordinates international investment activities. For professionals managing multiple projects and constantly switching contexts, VPS functions as an invisible executive team that handles granular tasks whilst preserving focus for strategic decisions.
AIGS: Seamless Service Orchestration
VERTU has evolved its 1998 Concierge service into AIGS, an AI-driven intelligence system that fundamentally reimagines how services connect to users. The innovation lies in its architectural elegance. AIGS operates on declarative registration and runtime proxying principles, allowing developers to integrate existing applications with approximately ten lines of code.
This elegant design means traditional apps don’t require rebuilding. They simply plug into the protocol. Flight booking, luxury retail, restaurant reservations, and thousands of other services become atomic components that AIGS composes into seamless workflows. The phone becomes an intelligent orchestrator assembling precisely what’s needed from available resources.
The system’s sophistication becomes apparent when AI reaches its natural limitations. Human VERTU concierge staff remain available around the clock, seamlessly taking over when empathy, judgement, or cultural nuance are required. Technology handles efficiency whilst people provide the human touch that complex situations demand.
Ruby Talk: One Button, 200 Agents
The Ruby Key has been a VERTU signature since 2002, providing direct access to concierge services. Agent Q evolves this into Ruby Talk, the primary interface to AIGS’s distributed network of more than 200 specialised agents.
A single press activates the entire system. Speak your requirement, and the appropriate agents engage to execute the task. The physical button eliminates friction between intent and action, making sophisticated AI capability immediately accessible. This is conversational computing with a tangible, instant trigger that feels natural and intuitive.
Where Optics Meet AI
Agent Q’s camera system combines optical excellence with computational capability. The device features the only mechanical zoom lens currently fitted to any smartphone. This precision instrument physically moves like Swiss watch mechanics, paired with a 35mm equivalent focal length that reproduces scenes as the human eye naturally perceives them.
The computational capabilities enhance the optical foundation beautifully. AI Artist templates transform captures into stylised artworks instantly. Conversational AI editing enables natural language retouching by simply describing the changes wanted. Photo-to-video generation creates cinematic motion from stills whilst faithfully preserving the original image. The creative tools are comprehensive and intuitive, enabling professional results without technical complexity.
Security By Design
Agent Q implements comprehensive security through four distinct pillars. A dedicated hardware encryption chip locks information at the source. Triple-system architecture separates Main, Secret, and Ghost environments, each isolated and independently secure. End-to-end encrypted Sanctum provides ultimate communication privacy, whilst the 10TB distributed vault stores data in an untraceable, unreconstructable format.
Power and Precision
The device runs Qualcomm’s Snapdragon 8 Elite Supreme 3nm chip with 16GB RAM and storage options of 512GB or 1TB. The 6.02-inch flexible 120Hz AMOLED display delivers FHD+ resolution at 1080 x 2340 pixels. Battery capacity reaches 5565mAh with 65W fast charging, providing up to 12.5 hours of video playback.
Camera specifications include a 50MP main sensor with optical image stabilisation, a 50MP ultra-wide with 2.5cm super macro capability, a 64MP telephoto, and a 32MP front camera. Full global 5G support, Wi-Fi 7, Bluetooth 5.4, and NFC handle connectivity comprehensively. At 262 grams and measuring 165.2 x 74.6 x 11.5mm, Agent Q carries substantial presence befitting its capabilities.
Return to Knightsbridge
Launching at Harrods marks VERTU’s return to the pinnacle of luxury retail. Wiji Singh Gorwara, UK Partner for VERTU Harrods, describes the partnership as a statement of the brand’s enduring position in luxury markets. Molly, the company’s CEO, frames Agent Q as a deliberate redefinition of mobile technology as a service, where devices function as living companions of luxury, intelligence, and trust.
“This partnership represents not only a return, but a statement of VERTU’s enduring place in the luxury market.” Wiji Singh Gorwara, UK Partner for VERTU Harrods
Agent Q is available exclusively at Harrods in Knightsbridge, London.