Driving Transformation and Innovation at Ricoh Europe: Navigating Change, AI, and the Future of Work

A deep dive with CIO Nick Pearson into how Ricoh is redefining the modern workplace through technology, people, and continuous transformation 

Nick discusses the complex macro trends impacting European organisations, from shifting business models and tightening margins to the growing need for operational agility. He reflects on Ricoh’s 20-year transformation journey, highlighting how the company has remained resilient by continually pivoting, empowering change-makers, and fostering a culture of innovation. 

The conversation explores the intersection of people and technology in driving digital transformation. Nick shares Ricoh’s forward-thinking approach to AI governance and responsible innovation, alongside key themes such as: 

• The rise of technical roles reshaping today’s workplace. 
• Building the skills and mindsets needed for a digital-first workforce. 
• Simplifying processes and using sentiment analysis to enhance document management. 
• Ricoh’s vision to make work easier, smarter, and more human. 
• How leadership, collaboration, and curiosity are shaping the workplace of the future. 

Tune in for a thoughtful discussion on how leadership, collaboration, and curiosity are shaping the digital workplace of the future. 

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