In today’s digitised world, where the internet is integral to both personal and professional realms, businesses face the growing challenge of cyberslacking — employees utilising company internet and devices for personal activities. This phenomenon poses not only a potential detriment to productivity but also risks the integrity of an organisation’s IT infrastructure through the potential for cyber threats. As we advance through 2024, virtually no professional in the UK can evade the necessity of online engagement for their work, highlighting the need for strategic oversight in employee internet use.

Cyberslacking, defined as the use of an employer’s internet connection and electronic devices for non-work related activities, encompasses a range of actions from browsing news websites and engaging on social media platforms to online shopping and entertainment. While seemingly benign, these activities can distract from work responsibilities and, in some cases, expose the company to security vulnerabilities.

The question then arises: How can businesses effectively manage cyberslacking without compromising on employee morale and autonomy? The key lies in distinguishing between reasonable breaks and excessive time wastage. Recognising the importance of personal time management, such as attending to urgent messages or quick personal errands during work hours, can actually foster a more productive and satisfied workforce.

However, the solution is not to implement overly stringent measures that might feel oppressive or out of touch with the reality of modern work-life integration. Instead, establishing a clear code of conduct that outlines acceptable internet use and restricts access to certain types of content — such as inappropriate videos, gambling sites, and platforms requiring personal data input — can help maintain a balanced approach.

Employers should consider cyberslacking within the broader context of workplace flexibility and employee wellbeing. Just as traditional tea breaks offer necessary respite, allowing for moderate personal internet use can contribute to a more positive and dynamic work environment. By adopting a thoughtful approach to internet use policies, businesses can navigate the challenges of cyberslacking, ensuring productivity and security without sacrificing employee trust and satisfaction.